STORE POLICY
Customer Care
Privacy & Safety
The objective of our customer care policy's is to set common guidelines and practices for responding to customer feedback in order to guarantee promptness and prevent problems from "falling through the cracks." Every interaction with the public should be viewed as an opportunity to leave a satisfied customer, or at the very least one who feels heard and respected, even if their request cannot be fulfilled.
It is both our policy and duty to offer the public exceptional service. Customer feedback enables us to assess if our services are fulfilling the requirements and expectations of the general public. Additionally, it aids in locating issues that require attention. Customer opinions are crucial to providing high-quality customer service. While it's always nice to be praised, constructive criticism can be incredibly beneficial over time.
Payment Methods
- Cash
- M-Pesa
This privacy policy will help you understand how 1v1Garments uses and protects the data you provide to us when you visit and use our website. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
When you visit the website, we may collect the following data:
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Your contact information
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Other information such as interests and preferences.
We are collecting your data for several reasons:
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To better understand your needs.
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To improve our services and products.
1v1Garments is committed to securing your data and keeping it confidential. 1v1Garments has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
1v1Garments will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us.